What we do
Picker Institute Europe is a not-for-profit organisation that makes patients' views count in healthcare.
We:
- build and use evidence to champion the best possible patient-centred care
- work with patients, professionals and policy makers to strive continuously for the highest standards of patient experience.
Our work
In Europe and the UK we:
- research and gather patient's views of healthcare using surveys, focus groups and other methods – internationally nationally, locally and at the point of care
- develop new surveys and other ways to gather patients' views and measure their experiences
- carry out quality improvement activities using patient feedback
- work with professional bodies and others to set standards for high quality patient-centred care
- ask the public their views on what's important to them in healthcare
- campaign for high standards of patient-centred care with those who influence policy and practice.
What we offer you
The institute's staff are qualified and experienced researchers and project managers who can provide you with strategic and technical support to:
Survey patients and staff
Improve quality through action planning and workshops to utilise patient experience
Involve patients and the public in commissioning
Understand what patients and local people want from their health services
Engage 'seldom heard' groups