Patient survey findings
England
Many of the English national patient survey findings have been analysed by Picker Institute Europe on behalf of the regulator.
You can access these findings on the co-ordination centre website.
They include:
Key findings reports for each national survey
Published survey results including trust benchmark results and results tables for all questions.
You will also find information about current surveys.
Picker Institute Europe also analyses patient survey trends for policy makers and healthcare managers.
Is the NHS becoming more patient-centred? analyses trends from 2002 to 2007.
Our Data briefing articles for the Health Service Journal bring patient experience data to managers' attention:
International
Engaging patients in their healthcare: how is the UK doing relative to other countries? uses Commonwealth Fund data from 2004 and 2005 to compare patients' reports on their engagement in care in the UK to the performance of Australia, Canada, New Zealand, Germany and the USA.
A 2003 book, The European Patient of the Future compared patients' responses to a telephone survey in nine European countries on how they wanted healthcare organised.
Picker Institute Europe has been part of the international network advising the Organisation for Economic Cooperation and Development on a project to establish comparable indicators of responsiveness and patient experience in developed healthcare economies.