News releases

Service users' views of mental health care

11.3.10
Picker Institute Europe has introduced the 'frequent feedback' service to Coventry and Warwickshire Partnership NHS Trust which will be used on inpatient psychiatric wards to gather 'near real time' feedback from patients on the care they receive.

Icon: Acrobat PDFPatient Centred Care

03.3.10
Picker principles of patient centred care

Icon: Acrobat PDFDiabetes care - what is the patients' experience?

02.3.10
Time to evaluate patients' experience of diabetes care.

Icon: Acrobat PDF Picker Institute Europe welcomes new Director

16.2.10
Picker Institute Europe is delighted to announce the appointment of Elaine Whittaker as Director of Marketing, Communications and Policy.

Icon: Acrobat PDF Quality and efficiency

22.1.10
The Funding and Performance report published by the Nuffield Trust highlights the shift in NHS policy from quality to quality with efficiency.

Icon: Acrobat PDFImproving the lives of cancer survivors

20.1.10
43% of cancer survivors responding to a recent survey conducted by the Picker Institute Europe said they would have liked more information and advice, 75% did not have, or did not know if they had a care plan and 75% reported not knowing who to contact for advice out of hours.

Icon: Acrobat PDF Picker Institute Europe welcomes Tory manifesto focus on health

12.1.10
Dr Penny Woods, Chief Executive of Picker Institute Europe has said, "we are delighted to see that health - the NHS - is the number one priority as reflected in the 'reform plan for the NHS' forming the first chapter and first release of the Conservative draft manifesto 2010."

Icon: Acrobat PDFPayment to hospitals should focus on 7 'core domains' of patient experience

17.12.09
Picker Institute Europe launches a discussion paper on the priority areas for NHS trusts to focus on improving the quality of inpatient experience, including interactions with health professionals and involvement in decisions.

Icon: Acrobat PDFPayments for quality of patients' experience should reward the things that patients value most highly

17.09.09
Responding to Andy Burnham's first major speech as health secretary, Picker Institute Europe encouraged the government to link rewards for the quality of patient experience to what patients value most, especially the way doctors and nurses work together and work with the patient.

Icon: Acrobat PDFPCTs report culture shift in patient and public engagement

08.06.09
Primary care trusts have reported significant changes to the way they organise patient and public engagement in commissioning, amounting to the beginnings of a cultural shift. However, the change may be mainly within the PCTs' own management, as the public have yet to have a strong influence on the content of most PPE strategies.

Icon: Acrobat PDFThe Picker Institute has a new chief executive

23.04.09

Icon: Acrobat PDFDraft regulations on registration 'far too weak' on service user engagement and experience

31.03.09
The government's draft regulations on the registration requirements for providers of health and social care should be toughened to ensure that patient experience has real regulatory 'bite', and that providers have no excuses not to involve service users in their care and treatment.

Icon: Acrobat PDFSheffield hospitals to get 3 years frequent feedback

27.03.09
One of England's leading providers of high quality acute healthcare, Sheffield Teaching Hospitals NHS Foundation Trust, has commissioned the Picker Institute's frequent feedback service to measure the experiences of its patients over the next three years.

Icon: Acrobat PDFPCTs could do more to involve the public in deciding priorities for new treatments and technologies

22.01.09
Primary care trusts could effectively involve the public in helping to decide whether and how to commission new health technologies that have not yet been approved by NICE, but few are doing so, according to a small scale review by the Picker Institute. Icon: Acrobat PDFFull report

Icon: Acrobat PDFCampaign blocks adoption of new EC pharmaceutical law on patient information

22.10.08
A lobbying campaign by patient, consumer and health professional organisations has resulted in the European Commission deciding (21 October 2008) to delay a revised law that would allow pharmaceutical companies greater freedom to target the public with information about prescription-only medicines.

Icon: Acrobat PDFAngela Coulter to leave the Picker Institute

15.10.08
Angela Coulter, who has been chief executive of Picker Institute Europe since it was established in 2000, is leaving at the end of 2008 to pursue new opportunities.

Icon: Acrobat PDFDarzi reforms at risk unless health professionals can re-learn how to work with patients

30.06.08
The Picker Institute welcomes Lord Darzi's recommendations in the NHS Next Stage Review but says the reforms will not succeed unless health professionals can shed 'doctor/nurse knows best' attitudes and find new ways to work in genuine partnership with patients.

Icon: Acrobat PDFHarvey Picker dies: godfather of patient-centred care mourned

March 08
Harvey Picker, who pioneered and sponsored patient-centred approaches to healthcare, died on March 22nd 2008 at the age of 92. See his obituary in the New York Times.

Last updated: 11th March 2010