News releases
Frequent feedback from psychiatric inpatient service users
11.3.10
Picker Institute Europe has introduced the 'frequent feedback' service to Coventry and Warwickshire Partnership NHS Trust for use on inpatient psychiatric wards.
Survey of cancer survivors' needs and report
20.01.10
A Picker Institute survey of cancer survivors found that 43% would have like more information and advice, 75% did not have, or did not know if they had, a care plan and 75% reported not knowing who to contact for advice out of hours.
Patient feedback improves GP srvices
22.4.10Picker Institute Europe is at the forefront of improving patients' experiences of GP practices.
New children's patient experience surveys
13.4.10Picker Institute Europe has been working with specialist children's trusts to create surveys specifically designed for children – for both inpatients and outpatients.
NHS Staff Survey 2009
30.3.10The results of the 2009 NHS Staff survey have now been published and make interesting reading.
Invest in Engagement
29.3.10A new online tool has been launched to help the NHS unlock the benefits of effective patient and public engagement in health.
Service users' views of mental health care
11.3.10Picker Institute Europe has introduced the 'frequent feedback' service to Coventry and Warwickshire Partnership NHS Trust which will be used on inpatient psychiatric wards to gather 'near real time' feedback from patients on the care they receive.
Patient Centred Care
03.3.10Picker principles of patient centred care
Diabetes care - what is the patients' experience?
02.3.10Time to evaluate patients' experience of diabetes care.
Quality and efficiency
22.1.10The Funding and Performance report published by the Nuffield Trust highlights the shift in NHS policy from quality to quality with efficiency.
Improving the lives of cancer survivors
20.1.1043% of cancer survivors responding to a recent survey conducted by the Picker Institute Europe said they would have liked more information and advice, 75% did not have, or did not know if they had a care plan and 75% reported not knowing who to contact for advice out of hours.
Payment to hospitals should focus on 7 'core domains' of patient experience
17.12.09Picker Institute Europe launches a discussion paper on the priority areas for NHS trusts to focus on improving the quality of inpatient experience, including interactions with health professionals and involvement in decisions.
Payments for quality of patients' experience should reward the things that patients value most highly
17.09.09Responding to Andy Burnham's first major speech as health secretary, Picker Institute Europe encouraged the government to link rewards for the quality of patient experience to what patients value most, especially the way doctors and nurses work together and work with the patient.
PCTs report culture shift in patient and public engagement
08.06.09
Primary care trusts have reported significant changes to the way they organise patient and public engagement in commissioning, amounting to the beginnings of a cultural shift. However, the change may be mainly within the PCTs' own management, as the public have yet to have a strong influence on the content of most PPE strategies.
The Picker Institute has a new chief executive
23.04.09
Draft regulations on registration 'far too weak' on service user engagement and experience
31.03.09
The government's draft regulations on the registration requirements for providers of health and social care should be toughened to ensure that patient experience has real regulatory 'bite', and that providers have no excuses not to involve service users in their care and treatment.
Sheffield hospitals to get 3 years frequent feedback
27.03.09
One of England's leading providers of high quality acute healthcare, Sheffield Teaching Hospitals NHS Foundation Trust, has commissioned the Picker Institute's frequent feedback service to measure the experiences of its patients over the next three years.
PCTs could do more to involve the public in deciding priorities for new treatments and technologies
22.01.09
Primary care trusts could effectively involve the public in helping to decide whether and how to commission new health technologies that have not yet been approved by NICE, but few are doing so, according to a small scale review by the Picker Institute. Full report
Campaign blocks adoption of new EC pharmaceutical law on patient information
22.10.08
A lobbying campaign by patient, consumer and health professional organisations has resulted in the European Commission deciding (21 October 2008) to delay a revised law that would allow pharmaceutical companies greater freedom to target the public with information about prescription-only medicines.
Angela Coulter to leave the Picker Institute
15.10.08
Angela Coulter, who has been chief executive of Picker Institute Europe since it was established in 2000, is leaving at the end of 2008 to pursue new opportunities.
Darzi reforms at risk unless health professionals can re-learn how to work with patients
30.06.08
The Picker Institute welcomes Lord Darzi's recommendations in the NHS Next Stage Review but says the reforms will not succeed unless health professionals can shed 'doctor/nurse knows best' attitudes and find new ways to work in genuine partnership with patients.
Harvey Picker dies: godfather of patient-centred care mourned
March 08
Harvey Picker, who pioneered and sponsored patient-centred approaches to healthcare, died on March 22nd 2008 at the age of 92. See his obituary in the New York Times.
