NHS Inpatient Survey 2014 results show positive patient perception yet significant improvements are still needed across involvement, communication and coordination
Results from the 2014 NHS Inpatients Survey, published today, show a strong support for the NHS and reflect a general staff commitment to providing high quality care to patients. However, the results reveal a continued struggle to deliver on some of the key aspects of care that matter most to patients.
Where does the newly elected Conservative government need to focus to tackle the issue of delivering high quality care for all?
In attempting to realise a high quality, sustainable, health service we must take a person-centred approach, embedding service users’ experiences and knowledge in the foundations of each and every care process.