Health service regulation
Picker Institute Europe works at national level to influence the drafting, development and implementation of legal and regulatory frameworks governing healthcare and health services.
Objectives
Picker Institute Europe works to ensure that:
- legislation that shapes the planning, provision and regulation of healthcare and health services focuses on the needs and experiences of patients and service users
- regulation of healthcare and health services reflects the evidence-base about 'what matters most' to patients and service users
- regulators collect information about quality of services directly from the people who use those services
- patients and service users have an effective voice within legislative and regulatory organisations, processes and systems.
Evidence base
Picker Institute Europe develops its policy positions from its research, survey development and quality improvement evidence and expertise regarding:
- the dimensions of healthcare that are most important to the people who use health services
- measurement of patients' experiences of care and treatment
- how healthcare and health services are experienced by patients
- what works - how to shape services to improve patients' experiences and the outcomes of care and treatment.
Recent work
Picker Institute Europe worked on two national policy initiatives in 2008: