CQC registration framework

In 2008, the Department of Health consulted on a draft framework for the registration of health and adult social care providers.

The consultation sought views on the type of health and adult social care services that should be required to register with the Care Quality Commission, what the registration requirements should be, registration of service managers and registration of primary care services.

Picker Institute Europe's June 2008 Icon: Acrobat PDFconsultation response recommended that:

  • the regulatory requirement subject areas should be expressed as outcomes for people who use services - not as service provider activities or outputs
  • the framework should be revised to ensure that people's experiences of care and treatment are given the same emphasis as service safety and quality
  • health and social care service users must be fully involved and engaged as key stakeholders in developing safety, quality and user experience compliance criteria
  • the framework should be revised to ensure that access to information is a regulatory priority, across all outcome areas
  • regulation should require shared decision-making rather than 'involvement' in decisions about care and treatment
  • the Department of Health should develop more demanding regulatory requirements for safe, effective and high quality service interfaces.

 

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History and key documents

Last updated: 23rd December 2009