NHS Co-ordination Centre
The survey Co-ordination Centre develops and carries out national patient experience survey programmes in England on behalf of the regulator. This includes running the acute trust surveys since the national patient survey programme began in 2002.
The Co-ordination Centre has developed surveys to investigate the experiences of patients in many different areas of care, including:
- adult inpatient services
- young adult inpatient services
- maternity services
- accident and emergency departments
- outpatient departments
- ambulance services (both emergency and 'Category C')
- primary care services
- cancer care
- heart disease/CHD services
- stroke care.
The role of the survey Co-ordination Centre
- develops survey instruments and publishes accompanying documentation
- advises participating trusts on how to conduct surveys
- collates, checks and analyses the national survey data
- produces reports for the regulator.
How we can help
The Co-ordination Centre website is for those involved in the survey programme including NHS trusts, survey contractors, and patients who have been asked to complete a questionnaire.
Here you can access national survey findings including:
Key findings reports for each national survey
Published survey results including trust benchmark results and results tables for all questions.
You will also find information about current surveys that are in progress.
