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I am dealing regularly with a very helpful and knowledgable sister who has taught me how to deal with my problem.

comment from outpatient survey

Patient talking.

Latest update

An independent NHS: what's in it for patients and citizens?
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Is the NHS becoming more patient-centred? Trends from the national surveys of NHS patients in England 2002-07.

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The BMJ has published an overview by Angela Coulter and Jo Ellins of international evidence on the effectiveness of patient engagement.

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Information gap for people living with disfiguring conditions highlighted in new research.

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The 2006 national inpatients survey by the Picker Institute.

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The 2006 Inpatients Importance Study report.

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Accessing information about health and social care services.

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National survey of general practice 2006 by the Picker Institute for the Department of Health.

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Welcome to the Picker Institute

Picker Institute Europe works with patients, professionals and policy makers to promote understanding of the patient's perspective at all levels of healthcare policy and practice. We undertake a unique combination of research, development and policy activities which together work to make patients' views count.

What we do

 

Measurement

Researching and evaluating patients experience

 

Improvement

Leading initiatives that make improvements happen

 

Policy

Building evidence to inform health policy

 

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The Picker Institute is accredited with the BS7911 standard of capability for market research services and is recognized as an Investor in People.

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Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0

Picker Institute Europe recognises the importance of providing a website that is accessible to all user groups. The Picker Institute website has been tested and approved for best practice in accessibility and websites..