Picker Institute Europe is a not-for-profit organisation that makes patients' views count in healthcare. We:
Children and young people
Picker Institute Europe's children and young people's research team present their work on developing paediatric outpatient and inpatient questionnaires at the Consultation Institute's event on 23 September in London.
ISQUA 2010
The chidren and young people's team are presenting a paper Little voice: empowering young patients to have their say about hospital care at ISQUA 2010 on 11 October in Paris.
1st International pre-conference
10 November 2010 in Amsterdam.
Integrating the patients' perspective in healthcare. Click here for more information.
The quality of patient engagement and involvement in primary care
Commissioned by the King's Fund Inquiry Panel, this research project by Picker Institute Europe examines patient engagement and involvement in general practitioner services and provides good practice examples.
Patient choice: how patients choose and how providers respond research report by the King's Fund, Picker Institute Europe, Office of Health Economics and RAND Europe
Patient and public engagement - the early impact of world class commissioning
Picker Institute Europe moved to new offices on Friday 27 August.
Our new address is:
Picker Institute Europe
Buxton Court
3 West Way
Oxford OX2 0JB
All telephone numbers remain the same.
Mail addressed to King's Mead House will be forwarded.
Picker Institute Europe has been gifted Picker Insitut Deutschland and Picker Institut Schweiz, both formerly wholly-owned subsidiaries of US-based Picker Institute Inc. See our press release for more information.
We are delighted to announce that Torbay Care Trust has won the Picker Institute Europe and Fr3dom Health competition for a free six month patient feedback programme.
Launched at this summer's Health Service Journal and NHS Confederation conferences, the competition asked entrants to describe how they would use the programme to improve patients' experiences of care.
Torbay Care Trust will use the programme within their quality improvement plan to capture the views and experiences of patients and families receiving end of life care at home and in Rowcroft Hospice. The programme will also be used to seek local community views regarding service design and future development.
For more information contact Matt Cadby 
Picker Institute Europe is a leading provider of the NHS staff survey. Our on-line results system gives you access to real-time response rates and detailed reporting at trust and directorate level.
Our staff survey workshop is designed to help you share good practice and discuss effective approaches to action planning. One delegate place is included in your survey package.
Download our specification and contact Jenny King or phone 01865 208130 for more information.
The 2009 national survey showed that nearly half of inpatients were not as involved as they wanted to be in decisions about their care and treatmentNews Release
Picker Institute Europe's new Quality Improvement programme offers dedicated and practical support in turning patient and staff experience survey results into sustainable improvements. Click here for more information.
Picker Institute Europe has been working with specialist children's trusts to create surveys specially designed for children. We are conducting inpatient and outpatient surveys over the summer - contact Bridget Hopwood or phone 01865 208121 for more information.
Designed to gather patients' views rapidly via electronic devices.
Southampton University Hospitals NHS Trust talk about how they are using Frequent Feedback Click to play >
The service >
Analysing the data >
Improving patient experience >
What patients think >
The flexibility it offers >
Motivating staff >
Involving volunteers >
An easy to use listing of practical examples contributed by health professionals on how to improve patients' experience.
Learn more
To access your results online visit:
www.picker-results.org
If you experience problems ring 01865 208100.
