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Working with you to improve the quality of health and social care.
Picker Institute Europe is a leading international charity in the field of person centred care. We have a rich history of supporting those working across health and social care systems to use people’s experiences to improve care quality.
Moving beyond measurement.
Our approach ranges from system level research to shape health and social care policy through to working with front line staff to understand, measure and act on people’s experiences of care.
Create evidence that advances thinking and debate around person and family centred care.
Define strategic patient experience goals as part of a wider quality agenda.
Encourage people to talk freely about their experiences of care, translating findings into effective user experience toolkits.
Collect high quality patient experience data that is robust, representative and comparable.
Analysis & Reporting
Engage staff and share findings. Identify key areas for improvement as well as areas of high performance.
Inspire a culture of excellence by acting on feedback to drive quality improvements.
We will be hosting an interactive session at The Beryl Institute Patient Experience Conference 2016. Presented…
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